Terms and Conditions

Welcome to eSym. By accessing or using our app or website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Use

eSym provides digital eSIMs and travel booking services. You must use our services in accordance with all applicable laws and these terms.

2. Account and Access

To use our services, you may need to create an account. You are responsible for maintaining the confidentiality of your login information.

3. eSIM Services

• Our eSIMs are intended for temporary use based on your travel region and selected package.
• Once an eSIM is activated or installed, it is non-refundable.
• You are responsible for verifying compatibility with your device before purchase.

4. Travel Bookings

Travel packages are offered by third-party agencies. eSym is not liable for delays, cancellations, or disputes with service providers.

5. Payments and Fees

• All services must be paid in advance.
• Currency exchange or transaction fees may apply.
• Refunds are processed only in accordance with our refund policy.

6. Limitation of Liability

We do our best to provide accurate service, but eSym is not responsible for technical issues, losses, or indirect damages caused by third-party providers.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how your information is collected and used.

8. Changes to Terms

We may update these terms at any time. Continued use of our services means you accept the revised terms.

For any questions or concerns, contact us at [email protected].